City and Borough of Juneau
Why is my water bill so high?
A sudden change in your water bill may indicate you have a leak within your system. If you have a leak within your system you are still responsible to pay for the water used. Maintaining your system by fixing any leaks or replacing old plumbing is a great way to avoid paying for excess water.
If you are confident you do not have a water leak and your bill seems
high, consider these questions:
Checking for Leaks
Faucets, Bathtubs and Showers
Dishwashers and Clothes Washers
Water Service Connection
If you still think your water bill is high but is not a result of water leaks, call the CBJ Public Works Water Utility at 780-6888 to have your water meter's accuracy checked. If the meter is found to be faulty it will be replace at no charge. If no problems are found with the meter a service charge will be levied. At this point, you may need to call a plumber for additional assistance.