Results                                                                                                      
City and Borough of Juneau                              Tourism Management Plan Web Poll #1                                                                                                                              
               Adults Students All
Total Participants 1,293 218 1,511
1. Considering the way cruise arrivals are currently configured (that is, their location, infrastructure, timing, organization, etc.), how do you think the volume of cruise ship tourism compares to Juneau's capacity to handle cruise visitor volume?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Juneau has about all the cruise ship passengers it can handle 388 30% 95 44% 483 32%
2 Juneau has more cruise ship passengers than it can handle 410 32% 38 17% 448 30%
3 Juneau could handle a few more cruise ship passengers 314 24% 64 29% 378 25%
4 Juneau could handle substantially more cruise ship passengers 176 14% 21 10% 197 13%
Total 1,288 100% 218 100% 1,506 100%
2. Does helicopter flightseeing noise bother you personally?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Very much 293 23% 13 6% 306 20%
2 Occasionally 271 21% 42 19% 313 21%
3 Somewhat 208 16% 22 10% 230 15%
4 Not at all 521 40% 141 65% 662 44%
Total 1,293 100% 218 100% 1,511 100%
3. Do you have a friend or family member who is bothered substantially by helicopter flightseeing noise?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Yes 575 45% 57 26% 632 42%
2 No 551 43% 82 38% 633 42%
3 I'm not sure 166 13% 79 36% 245 16%
Total 1,292 100% 218 100% 1,510 100%
4. Does float plane flightseeing noise bother you personally?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Very much 181 14% 4 2% 185 12%
2 Somewhat 223 17% 16 7% 239 16%
3 Occasionally 277 21% 35 16% 312 21%
4 Not at all 609 47% 162 75% 771 51%
Total 1,290 100% 217 100% 1,507 100%
5. Do you have a friend or family member who is bothered substantially by float plane flightseeing noise?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Yes 484 38% 28 13% 512 34%
2 No 583 45% 96 44% 679 45%
3 I'm not sure 223 17% 94 43% 317 21%
Total 1,290 100% 218 100% 1,508 100%
6. What should the tourism plan's management objective be regarding air pollution from tourism activities?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Eliminate it 232 18% 33 15% 265 18%
2 Reduce it substantially 407 32% 43 20% 450 30%
3 Reduce it somewhat 229 18% 71 33% 300 20%
4 The current level is fine 295 23% 40 18% 335 22%
5 Some increase is acceptable to me 88 7% 13 6% 101 7%
6 I don't care about this issue 40 3% 18 8% 58 4%
Total 1,291 100% 218 100% 1,509 100%
7. What should the tourism plan's management objective be regarding water pollution from tourism activities?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Eliminate it 481 37% 57 26% 538 36%
2 Reduce it substantially 377 29% 50 23% 427 28%
3 Reduce it somewhat 143 11% 55 25% 198 13%
4 The current level is fine 210 16% 23 11% 233 15%
5 Some increase is acceptable to me 52 4% 16 7% 68 5%
6 I don't care about this issue 29 2% 15 7% 44 3%
Total 1,292 100% 216 100% 1,508 100%
8. What should the tourism plan's management objective be regarding downtown congestion from tourism activities?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Eliminate it 59 5% 16 7% 75 5%
2 Reduce it substantially 395 31% 36 17% 431 29%
3 Reduce it somewhat 377 29% 60 28% 437 29%
4 The current level is fine 234 18% 44 20% 278 18%
5 Some increase is acceptable to me 194 15% 37 17% 231 15%
6 I don't care about this issue 34 3% 24 11% 58 4%
Total 1,293 100% 217 100% 1,510 100%
9. What should the tourism plan's management objective be regarding helicopter flightseeing noise?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Eliminate it 97 8% 13 6% 110 7%
2 Reduce it substantially 385 30% 20 9% 405 27%
3 Reduce it somewhat 280 22% 47 22% 327 22%
4 The current level is fine 306 24% 72 33% 378 25%
5 Some increase is acceptable to me 184 14% 19 9% 203 13%
6 I don't care about this issue 40 3% 46 21% 86 6%
Total 1,292 100% 217 100% 1,509 100%
10. What should the tourism plan's management objective be regarding float plane flightseeing noise?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Eliminate it 66 5% 15 7% 81 5%
2 Reduce it substantially 291 23% 13 6% 304 20%
3 Reduce it somewhat 294 23% 47 22% 341 23%
4 The current level is fine 385 30% 74 34% 459 30%
5 Some increase is acceptable to me 211 16% 24 11% 235 16%
6 I don't care about this issue 46 4% 44 20% 90 6%
Total 1,293 100% 217 100% 1,510 100%
11. What should the tourism plan's management objective be regarding the number of jobs generated by tourism?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Increase substantially 246 19% 20 9% 266 18%
2 Increase somewhat 348 27% 58 27% 406 27%
3 The current level is fine 483 38% 81 38% 564 38%
4 Decrease somewhat 110 9% 16 7% 126 8%
5 Decrease substantially 40 3% 8 4% 48 3%
6 I don't care about this issue 57 4% 32 15% 89 6%
Total 1,284 99% 215 100% 1,499 100%
12. What should the tourism plan's management objective be regarding visitor spending in Juneau?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Increase substantially 374 29% 36 17% 410 27%
2 Increase somewhat 364 28% 43 20% 407 27%
3 The current level is fine 378 29% 76 35% 454 30%
4 Decrease somewhat 71 6% 16 7% 87 6%
5 Decrease substantially 26 2% 7 3% 33 2%
6 I don't care about this issue 72 6% 39 18% 111 7%
Total 1,285 99% 217 100% 1,502 100%
13. What should the tourism plan's management objective be regarding tourism related business opportunities for local residents?
  Adults Students All
  Number Percent Number Percent Number Percent
1 Increase substantially 389 30% 33 15% 422 28%
2 Increase somewhat 372 29% 52 24% 424 28%
3 The current level is fine 353 28% 74 34% 427 29%
4 Decrease somewhat 78 6% 12 6% 90 6%
5 Decrease substantially 29 2% 8 4% 37 2%
6 I don't care about this issue 60 5% 38 18% 98 7%
Total 1,281 99% 217 100% 1,498 100%
14. Some Juneau residents have expressed concern about the growth of tourism in Juneau. We're wondering if those concerned about tourism growth want to reduce the impacts of tourism or if they object to the absolute numbers of tourists, regardless of their impacts. We know there are ways to lessen the impacts of tourism. So, if impacts were reduced to a tolerable level and kept there, what would you want to do about the volume of cruise ship tourism?
  Adults Students All
  Number Percent Number Percent Number Percent
1 I would prefer to reduce cruise ship passenger numbers 347 27% 60 28% 407 27%
2 I would prefer to limit cruise ship passenger arrivals to about the current levels 324 25% 63 29% 387 26%
3 I would be comfortable with minor increases in cruise ship passenger arrivals 346 27% 66 30% 412 27%
4 I would be comfortable with substantial increases in cruise ship passenger arrivals 266 21% 29 13% 295 20%
Total 1,283 99% 218   1,501 100%
15. Of the issues discussed in this poll, which are very important to you?  (Check as many as you feel strongly about).
  Adults Students All
  Number Percent Number Percent Number Percent
1 Air quality 751 58% 125 57% 876 58%
2 Water quality 894 69% 142 65% 1036 69%
3 Downtown Congestion 596 46% 95 44% 691 46%
4 Helicopter Flightseeing Noise 553 43% 41 19% 594 39%
5 Float Plane Flightseeing Noise 389 30% 23 11% 412 27%
6 Tourism Related Jobs 469 36% 60 28% 529 35%
7 Tourism Spending 445 34% 51 23% 496 33%
8 Business Opportunities for Local Residents 626 48% 76 35% 702 46%
Total 4,723   613   5,336