Results
	City and Borough of Juneau                              Tourism Management Plan Web Poll #1
		Adults		Students		All
	Total Participants	1,293		218		1,511
	1. Considering the way cruise arrivals are currently configured (that is, their location, infrastructure, timing, organization, etc.), how do you think the volume of cruise ship tourism compares to Juneau's capacity to handle cruise visitor volume?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Juneau has about all the cruise ship passengers it can handle	388	30%	95	44%	483	32%
2	Juneau has more cruise ship passengers than it can handle	410	32%	38	17%	448	30%
3	Juneau could handle a few more cruise ship passengers	314	24%	64	29%	378	25%
4	Juneau could handle substantially more cruise ship passengers	176	14%	21	10%	197	13%
	Total	1,288	100%	218	100%	1,506	100%
	2. Does helicopter flightseeing noise bother you personally?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Very much	293	23%	13	6%	306	20%
2	Occasionally	271	21%	42	19%	313	21%
3	Somewhat	208	16%	22	10%	230	15%
4	Not at all	521	40%	141	65%	662	44%
	Total	1,293	100%	218	100%	1,511	100%
	3. Do you have a friend or family member who is bothered substantially by helicopter flightseeing noise?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Yes	575	45%	57	26%	632	42%
2	No	551	43%	82	38%	633	42%
3	I'm not sure	166	13%	79	36%	245	16%
	Total	1,292	100%	218	100%	1,510	100%
	4. Does float plane flightseeing noise bother you personally?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Very much	181	14%	4	2%	185	12%
2	Somewhat	223	17%	16	7%	239	16%
3	Occasionally	277	21%	35	16%	312	21%
4	Not at all	609	47%	162	75%	771	51%
	Total	1,290	100%	217	100%	1,507	100%
	5. Do you have a friend or family member who is bothered substantially by float plane flightseeing noise?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Yes	484	38%	28	13%	512	34%
2	No	583	45%	96	44%	679	45%
3	I'm not sure	223	17%	94	43%	317	21%
	Total	1,290	100%	218	100%	1,508	100%
	6. What should the tourism plan's management objective be regarding air pollution from tourism activities?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Eliminate it	232	18%	33	15%	265	18%
2	Reduce it substantially	407	32%	43	20%	450	30%
3	Reduce it somewhat	229	18%	71	33%	300	20%
4	The current level is fine	295	23%	40	18%	335	22%
5	Some increase is acceptable to me	88	7%	13	6%	101	7%
6	I don't care about this issue	40	3%	18	8%	58	4%
	Total	1,291	100%	218	100%	1,509	100%
	7. What should the tourism plan's management objective be regarding water pollution from tourism activities?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Eliminate it	481	37%	57	26%	538	36%
2	Reduce it substantially	377	29%	50	23%	427	28%
3	Reduce it somewhat	143	11%	55	25%	198	13%
4	The current level is fine	210	16%	23	11%	233	15%
5	Some increase is acceptable to me	52	4%	16	7%	68	5%
6	I don't care about this issue	29	2%	15	7%	44	3%
	Total	1,292	100%	216	100%	1,508	100%
	8. What should the tourism plan's management objective be regarding downtown congestion from tourism activities?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Eliminate it	59	5%	16	7%	75	5%
2	Reduce it substantially	395	31%	36	17%	431	29%
3	Reduce it somewhat	377	29%	60	28%	437	29%
4	The current level is fine	234	18%	44	20%	278	18%
5	Some increase is acceptable to me	194	15%	37	17%	231	15%
6	I don't care about this issue	34	3%	24	11%	58	4%
	Total	1,293	100%	217	100%	1,510	100%
	9. What should the tourism plan's management objective be regarding helicopter flightseeing noise?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Eliminate it	97	8%	13	6%	110	7%
2	Reduce it substantially	385	30%	20	9%	405	27%
3	Reduce it somewhat	280	22%	47	22%	327	22%
4	The current level is fine	306	24%	72	33%	378	25%
5	Some increase is acceptable to me	184	14%	19	9%	203	13%
6	I don't care about this issue	40	3%	46	21%	86	6%
	Total	1,292	100%	217	100%	1,509	100%
	10. What should the tourism plan's management objective be regarding float plane flightseeing noise?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Eliminate it	66	5%	15	7%	81	5%
2	Reduce it substantially	291	23%	13	6%	304	20%
3	Reduce it somewhat	294	23%	47	22%	341	23%
4	The current level is fine	385	30%	74	34%	459	30%
5	Some increase is acceptable to me	211	16%	24	11%	235	16%
6	I don't care about this issue	46	4%	44	20%	90	6%
	Total	1,293	100%	217	100%	1,510	100%
	11. What should the tourism plan's management objective be regarding the number of jobs generated by tourism?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Increase substantially	246	19%	20	9%	266	18%
2	Increase somewhat	348	27%	58	27%	406	27%
3	The current level is fine	483	38%	81	38%	564	38%
4	Decrease somewhat	110	9%	16	7%	126	8%
5	Decrease substantially	40	3%	8	4%	48	3%
6	I don't care about this issue	57	4%	32	15%	89	6%
	Total	1,284	99%	215	100%	1,499	100%
	12. What should the tourism plan's management objective be regarding visitor spending in Juneau?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Increase substantially	374	29%	36	17%	410	27%
2	Increase somewhat	364	28%	43	20%	407	27%
3	The current level is fine	378	29%	76	35%	454	30%
4	Decrease somewhat	71	6%	16	7%	87	6%
5	Decrease substantially	26	2%	7	3%	33	2%
6	I don't care about this issue	72	6%	39	18%	111	7%
	Total	1,285	99%	217	100%	1,502	100%
	13. What should the tourism plan's management objective be regarding tourism related business opportunities for local residents?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Increase substantially	389	30%	33	15%	422	28%
2	Increase somewhat	372	29%	52	24%	424	28%
3	The current level is fine	353	28%	74	34%	427	29%
4	Decrease somewhat	78	6%	12	6%	90	6%
5	Decrease substantially	29	2%	8	4%	37	2%
6	I don't care about this issue	60	5%	38	18%	98	7%
	Total	1,281	99%	217	100%	1,498	100%
	14. Some Juneau residents have expressed concern about the growth of tourism in Juneau. We're wondering if those concerned about tourism growth want to reduce the impacts of tourism or if they object to the absolute numbers of tourists, regardless of their impacts. We know there are ways to lessen the impacts of tourism. So, if impacts were reduced to a tolerable level and kept there, what would you want to do about the volume of cruise ship tourism?
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	I would prefer to reduce cruise ship passenger numbers	347	27%	60	28%	407	27%
2	I would prefer to limit cruise ship passenger arrivals to about the current levels	324	25%	63	29%	387	26%
3	I would be comfortable with minor increases in cruise ship passenger arrivals	346	27%	66	30%	412	27%
4	I would be comfortable with substantial increases in cruise ship passenger arrivals	266	21%	29	13%	295	20%
	Total	1,283	99%	218		1,501	100%
	15. Of the issues discussed in this poll, which are very important to you?  (Check as many as you feel strongly about).
		Adults		Students		All
		Number	Percent	Number	Percent	Number	Percent
1	Air quality	751	58%	125	57%	876	58%
2	Water quality	894	69%	142	65%	1036	69%
3	Downtown Congestion	596	46%	95	44%	691	46%
4	Helicopter Flightseeing Noise	553	43%	41	19%	594	39%
5	Float Plane Flightseeing Noise	389	30%	23	11%	412	27%
6	Tourism Related Jobs	469	36%	60	28%	529	35%
7	Tourism Spending	445	34%	51	23%	496	33%
8	Business Opportunities for Local Residents	626	48%	76	35%	702	46%
	Total	4,723		613		5,336