City and Borough of Juneau
155 S. Seward Street
Juneau, Alaska 99801
tel. 907-586-5240
fax 907-586-5385

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Tourism Best Management Practices

Tourism Hotline

(monitored by the Juneau Convention and Visitor's Bureau):

2012 Tourism Best Management Practices Documents

(links will be activated as documents become available)

  • 2012 Guidelines
  • Invitation Letter to Operators
  • Participants for the 2012 Season
    • Operator Certificates
  • Tourism Operators List (2012 Season) - use this list to find names, phone numbers, and email addresses for many tourism operators in Juneau

Tourism Best Management Practices 2012

The Best Management Practices program is intended to minimize the impacts of tourism in a manner that addresses both residents' and industry concerns. By actively participating in this voluntary program, operators demonstrate their commitment to address important community concerns.

Residents can help operators monitor the success of this program by providing feedback to the Juneau Convention and Visitor's Bureau via the Tourism Hotline (586-6774 or email to

During the summer of 2012, the Juneau Convention and Visitor's Bureau will again be responsible for monitoring the tourism hotline and passing messages onto the applicable tourism operator. The hotline is monitored daily between the hours of 8:00am and 4:00pm, Monday through Friday, May through September. If you need immediate assistance from a tourism operator or if it is after business hours, please call the tourism operator directly. (The list of operators will be published as soon as it is available.)


2012 Hotline Reports

(links activated as documents become available)

Many documents at this site are offered as Adobe Acrobat (PDF) files. To read these, you will need to download the FREE Adobe Reader. For more information about access to PDF files for the visually disabled, click here.

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