City and Borough of Juneau
155 S. Seward Street
Juneau, Alaska 99801
tel. 907-586-5240
fax 907-586-5385

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Tourism Best Management Practices

Tourism Hotline

(monitored by the Juneau Convention and Visitor's Bureau):

2016 Tourism Best Management Practices Documents

(links will be activated as documents become available)

Tourism Best Management Practices 2016

The Tourism Best Management Practices program is intended to minimize the impacts of tourism in a manner that addresses both residents' and industry concerns. By actively participating in this voluntary program, operators demonstrate their commitment to address important community concerns.

Residents can help operators monitor the success of this program by providing feedback to the Juneau Convention and Visitor's Bureau.  You can contact the Tourism Hotline by sending an email to:  This is the best method to ensure your concern is viewed and responded to in a timely manner.  You may also register your concerns by calling the hotline at

586-6774 after May 1st.

If you need immediate assistance from a tourism operator, please call the tourism operator directly. (The list of operators will be published as soon as it is available.)


  • Kirby Day -- Princess Cruises (Primary Industry Contact)
    Phone: (907)463-3900, Email:

2016 Hotline Reports

(links activated as documents become available)

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