Public Works Divisions
Capital Transit
Mission Statement
Capital Transit is responsible for providing safe, reliable, low-cost transportation to
insure that all citizens have the ability to access and participate in the community.
Capital Transit provides a reliable transportation alternative to the automobile to
reduce the presence of automobiles in the community and especially in downtown Juneau.
Capital Transit is a service agency. We are dedicated to providing the best possible
transit service to the community. Of primary importance is the satisfaction of the passenger,
the respect of other users of the roads, streets, and highways, and a positive image of Capital
Transit among all citizens of the community. All that we do is in support of this mission.
Program Descriptions
Oversee and administer all Capital Transit activities to insure that resources are being
utilized in the most efficient and productive manner. Supervise the use and maintenance
of capital facilities and equipment valued at nearly ten million dollars. Provide employee
supervision, evaluation, safety and developmental training. Distribute bus schedules,
monthly bus passes, and bus tokens.
Prepare and administer the budget, maintain accounting and payroll records, transfer revenues,
and monitor expenditures. Obtain and administer Federal and State grants for operations and
capital acquisitions and insure compliance with State, and Federal reporting requirements.
Basic Transit Service
This is the core of transit service in Juneau, providing local hourly service to Douglas,
West Juneau, downtown Juneau, Lemon Creek, the Mendenhall Valley and Auke Bay. The current
workload includes: Hours of operation - 6:00 am to 12:00 midnight, Monday through Saturday,
and 8:30 am to 6:30 pm on Sunday.
Commuter Service
This service is directed primarily at weekday commuters to and from the Downtown area.
The current workload includes: Hours of operation - 6:30 am to 8:00 am and 3:00 pm to
6:30 pm, Monday through Friday.
Express Service
This service supplements the Basic Transit Service to provide more efficient transportation
between downtown Juneau and the Juneau International Airport commercial area, as well
as direct campus to campus service to the University of Alaska. The current workload
includes: Hours of operation - 7:30 am to 6:00 pm, Monday through Friday.
Care-A-Van Service
The Care-A-Van service provides transportation to the elderly and persons with disabilities
who cannot access the fixed route buses. Service requirements are mandated by the Americans
with Disabilities Act. This service is contracted out to Southeast Senior Services. The
Current workload includes: Hours of operation - 7:00 am to 11:30 pm, Monday through Saturday,
and 9:00 am to 7:00 pm on Sunday.
Vehicle Maintenance
Preventive maintenance, repair, overhaul, and daily cleaning of 14 transit coaches, two service
vehicles, and eight 15 passenger vans with wheelchair lifts.
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Fleet Maintenance
Mission Statement
Public Works Fleet Maintenance provides preventive maintenance and repair of public
works automotive equipment. This work will protect the public’s investment in these
resources and provide safe and dependable units using cost effective methods so that
City employees can perform with a minimum of downtime. Public Works Fleet Maintenance
also provides the City with an automated fuel system at two locations.
Program Description
The Public Works Division supervises, manages and performs the maintenance and repair
of all Public Works owned vehicles, off-road equipment, standby generators and automated
fuel dispensing system. The division also provides technical assistance to departments
in developing equipment related specifications, system and equipment design and failure
analysis.
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Streets
Mission Statement
The Public Works Streets Division is committed to maintaining and repairing the
complex network of streets, sidewalks, traffic control devices, stairways, storm
drainage facilities, and street appurtenances throughout the City and Borough of
Juneau. We are committed to constantly training our personnel to ensure that these
systems are maintained in the best condition possible. The safety of the general
public in the use of these systems is of paramount importance.
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Waste Management
Mission Statement
The mission of the Waste Management Program is to eliminate improper disposal of
hazardous wastes through public education, convenient collection, and safe disposal
of these materials.
Program Description
The Waste Management Program collects and disposes of hazardous waste not accepted
at the landfill.
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Wastewater Utility Division
Mission Statement
Our mission is to enhance the health and quality of life for the City and Borough
of Juneau Wastewater Utility Division’s customers by providing them an effective
efficient system for collecting, treatment, and disposing of wastewater and its
byproducts at a reasonable price while providing customer service in a prompt and
courteous manner.
Program Description
The Wastewater Utility Division collects human waste conveys waste to the treatment
facilities, biologically treats the waste and disposes of all waste materials generated
in the process. To ensure public and environmental safety, this must be done in compliance
with EPA and ADEC regulations.
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Water Utility
Mission Statement
The purpose of the Water Utility is to insure that the collection, treatment, storage,
transmission and distribution of water is done in a professional manner which protects
the public’s health requirements. To provide potable water that is satisfactory for
drinking in its physical, chemical and biological characteristics. To produce adequate
quantities of water to meet the demands for consumption and fire suppression in a cost
effective manner that preserves the publics investment in the Areawide Water System.
Administration
The Water Utility Administration is provided by three people, the Superintendent,
Resident Engineer and the Divisional Secretary. The primary duties include oversight
of the maintenance and operations of the area wide water system, insuring compliance
with current ADEC and EPA water regulations, developing expenditure and revenue flow,
project management and construction review and public relations. In addition it serves
as the focal point for news releases, regulatory agency submittals, public education
programs, and short and long term planning.
Maintenance
The Maintenance section is administered by the Maintenance and Operations Supervisor
and consists of six full time employees and two Seasonal Permanent employees. They
are required to prepare and implement a maintenance program which insures the dependability
and prolonged life of the area wide water system. This includes field maintenance of all
transmission and service lines, valves, fire hydrants and other appurtenances. This also
includes line location for contractors and other utilities as well as leak detection. All
minor in-house construction and betterment projects are done by the maintenance staff. In
addition to field work an extensive set of maps, parts inventory and several computer data
base systems are maintained as well.
Operations
The Operations section is also administered by the Maintenance and Operations Supervisor
and has 4.5 permanent employees. One staff member is shared with the Wastewater Utility
for customer service. They perform the collection, treatment, and insure availability of
water that meets all current federal, state, and local requirements for potable water.
They are responsible for the accurate accounting of all water supplied to the community
annually. They take samples for testing from throughout the system daily as well as monitor
and record data from the pump stations, reservoirs and the distribution system both in the
field and with the Telemetry System. They maintain and read all meters each month, are
responsible for the handling of delinquent accounts and turning service on and off. Additional
duties include answering billing questions, investigation of high/low consumption and
supplying and maintaining an extensive inventory of parts for new customer hook-up.
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