Mission Statement
Our mission is to help Juneau become the city it wants to be. We listen to
Juneau's citizens and respond to their changing needs and expectations. We
respond to our customers seeking information, building or development permits
with open, friendly, cost efficient and effective service. We are viewed more
and more as problem solvers and facilitators instead of regulators and enforcers.
Our conduct reflects the highest of ethical and professional standards.
GIS Support and Training: Provides as-needed support and ongoing training to department users of GIS system and applications.
GIS Applications and Systems Development: Provides technical assistance to departments in the development of GIS applications and systems. This may include building new applications, developing databases, or assisting department staff in the analysis of needs, contracting, testing implementation, and documentation of new GIS applications.
Land Use Administration: Administers Title 49, the Land Use Code, including zoning, subdivision, coastal management, flood plain, historic district, and a variety of special use and special area regulations including mining. As a part of the Juneau Permit Center, Planning staff reviews building permit applications and administration of applications for permits issued by CDD, and the Planning Commission. Provides consultations for applicants. Prepares code and land use map amendments and special ordinances. Prepares and presents reports for decision-making bodies.
Long Range Planning: Updates and maintains the Comprehensive Plan. Assists in Capital Improvement Project (CIP) preparations. Assists in preparing and executing the Land Management Plan. Assists in preparation of Transportation and Tourism Plans.
Economic Development: Provides support for public and private sector joint venture projects. Develops or assists other in development of grant proposals in support of economic development.
Information Services: Provides general information and generates special purpose information products. Develops CBJ population estimates for revenue sharing and planning purposes, conducts vacancy survey. Updates and maintains Govern and other databases to provide accurate information. Produces maps for CDD, other departments, and the public.
Historic Preservation: Collects data on historic
sites and buildings. Prepares national historic register nominations.
Implements Certified Local Government (CLG) Program. Implements Historic
Resources Preservation Plan. Coordinates with State and Federal agencies
on Section 106(of National Historic Preservation Act) reviews. Reviews
impacts of projects on historic resources. Staff support for Historic
Resources Advisory Committee.
Building Code Compliance: Administers Title 19, the Building Code, including the building, plumbing, mechanical, electrical, thermal, housing, dangerous building and some aspects of the fire code. Provides staff consultations for permit applicants. Reviews plans and perform inspections as required by the CBJ code. Review new code editions, recommend local adoption changes. Staffs the Assembly's Building Code Advisory Committee in their review of new code editions, adoption and code modification ordinance drafting and hearing process. Staffs the Building Code Board of Appeals, which hears appeals of decisions of the building official and fire chief. Provides public assistance/education on content, intent and compliance with building codes.
Disabled Access: Assures disabled access by providing
expertise on accessibility issues, maintains and updates CIP list for
accessibility improvements, provides staff participation in and support
of the ADA Staff Committee and ADA Citizens Committee. Respond to citizen
complaints and maintain a log of how complaints are resolved. Responds
to ADA questions from the public by providing handouts, information and
referrals to other sources.