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Dimond Park Aquatic Center



Dimond Park Aquatic Center

      Swim Lessons

Frequently Asked Questions

 

Where can I get swim lesson registration forms?

Registration forms for both the Augustus Brown Pool and Dimond Park Aquatic Center can be obtained at either facility, Parks & Recreation office and on the internet at:

 

Augustus Brown Pool: www.juneau.org/parkrec/pool

Dimond Park Aquatic Center: www.juneau.or/parkrec/dimondpark           

 

How do I register?

Submit a completed registration form and payment to the pool during the designated registration period (see Swim Lesson Registration Sechedule).  Registration forms can be faxed or dropped-off at:

Augustus Brown Pool
Dimond Park Aquatic Center
1619 Glacier Avenue 3045 Riverside Drive
Fax: 463-2670 Fax: 586-45952

 

When are the facilities open to accept drop-off registrations?

Drop-off registrations are accepted at both facilities during business hours.

Augustus Brown Pool Dimond Park Aquatic Center
Monday - Friday                          6:30 am - 9:00 pm Monday - Friday                               6:00 am - 8:00 pm
Saturday                                  10:00 am - 6:00 pm Saturday                                        9:00 am - 6:00 pm
Sunday                                     12:00 pm - 6:00 pm Sunday                                          12:00 pm - 6:00 pm

 

Is payment required at the time of registration?

Yes, payment must be made at the time of registration. 

  • Drop-off registration acceptable form of payment: Cash, check, money order, or credit card (VISA or MasterCard)
  • Faxed registrations must include VISA or MasterCard information in the space provided
  • Pending scholarships are not an acceptable form of payment

 

How do I determine which level to enroll my child?

Lesson descriptions can be obtained by clicking here.  If you are unable to determine which level to enroll your child, please call us for assistance.  If needed, we will be happy to test your child prior to registration.  To request a test time, please call:

Augustus Brown Pool
Dimond Park Aquatic Center
586-5325
586-2782

 

How are registrations processed?

We process registrations on a first come, first served basis. We date and timestamp each registration as it is received.  This is how staff determines the order of enrollment. 

 

Is there a minimum enrollment required for a class to be held?

Yes, if there are two or less participants enrolled in a class, the class will be canceled. Notice will be given on the first day of space available registration of any changes in the scheduling.

 

What happens if the level which was requested is full?

Participants who submit registration during the 'Fax/Drop-Off Registration' period and are not enrolled into the class of their choice, will be automatically enrolled into the next swim lesson session only.

 

During space available registration participants who are not enrolled into the class of their choice will be waited-listed for the current swim lesson session only.

 

How do I enroll for special interest or advanced training classes?

If you are interested in any of the special interest or advanced training classes, please request your name and telephone number to placed on our interested parties list, with identification of the type of class you are interested in.  You will be contacted when there is sufficient interest to offer the class.

 

Parks & Recreation Refund Policy

Credit or refund will be given if:

  • Notification is received three (3) full weekdays prior to the beginning of the program.
  • Medical cancellation: A physician's statement is required.  Partial refund will be given and prorated as of the date of notification.

There is no service charge if credit is requested.  Credit can be used for any Parks & Recreation programs or facilities.

 

There will be a $5.00 service charge for refunds of youth programs and a $10.00 service charge for refunds of adult programs.

 

Scholarships

Scholarships are available through The City and Borough of Juneau, Parks & Recreation Department.  Scholarship applications are available at Augustus Brown Pool, Dimond Park Aquatic Center and at Parks & Recreation Main Office.

Parks & Recreation Main Office
Hours: Monday - Friday, 8:00 am - 4:30 pm
155 South Seward Street
Telephone: 586-5226
 
Website: www.juneau.org/parkrec                                                      Click on "Permits, Parking Applications & Rentals" tab

Completed scholarship applications must be submitted to Parks & Recreation office for approval prior to submitting registration for lessons.  Approved scholarships, will only be accepted as payment.