Cancellations
*If the City and Borough cancels your reservation, your deposit shall be refunded.*
Convention and Main Hall/Entire Complex Cancellations
| If a user cancels: |
Receives: |
| 180 or more days prior to reservation date |
Full refund less non-refundable deposit |
| 179 to 90 days prior to reservation date |
75% refund of reservation fee less non-refundable deposit |
| 89 to 60 days prior to reservation date |
50% refund of reservation fee less non-refundable deposit |
| 59 or fewer days prior to reservations date |
No refund and liable for balance of
room(s) reserved |
Meeting Room Cancellations
| If a user cancels: |
Receives: |
| 30 or more days prior to reservation date |
Full refund of reservation fee |
| 14 to 29 days prior to reservation date |
50% refund of reservation fee |
| 13 or fewer days prior to reservation |
No refund and liable for balance of room(s) reserved |
