City and Borough of Juneau
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Community Development Department
Welcome to the Community Development Compliance Page
The Code Compliance division of Community Development Department enforces building, land use, and portions of the litter codes within the City and Borough of Juneau, arising from a variety of referrals or complaints.
When an inspector is assigned a complaint, he/she conducts a site visit to verify violation(s) exists. If violation(s) are discovered, the property owner is informed of the violation(s) and the appropriate action needed to abate the violation(s).
Community Development enforcement does not address "housekeeping" (poorly maintained yard) or "sloppy neighbor" (visually unattractive yard) issues. Nor do we address public roadway violations, private property disputes, location of fence disputes or the issuance of domestic pet licenses.
Please Note: All complaints must be received in writing or by email by completing the "Complaint Form" and must contain enough information for staff to pursue research into the complaint.
What is a Community Development Enforcement Violation?
How do I file a Complaint?
What Happens When a Complaint is Filed?
Step 1 - Initial complaint is received that clearly describes the nature and location of alleged violation(s).
Step 2 - The complaint is given to the appropriate inspector.
Step 3 - The inspector conducts a site inspection and may need to research Community Development files prior to site visit. If a violation is found, the inspector will contact the property owner and make them aware of the violation. A Notice of Violation or Building Permt Reminder is issued. If the owner responds, methods for compliance are discussed and agreed upon.
Step 4 - If the owner does not respond to the notice, a second site inspection is conducted, another notice is sent and/or a citation issued.
Step 5 - If the owner still does not respond, the inspector will make another site visit and may issue a second notice and/or citation.
Step 6 - If the owner does not respond to the second citation, the inspector will then perform other steps as necessary to obtain compliance accordance with CBJ Law.
What's Taking so Long?
Please be aware that although you may have reported a violation, there are a number of reasons why nothing seems to be happening:
Please be patient as we are working hard to resolve all cases.
Contacts for Other Types of Violations