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CDD Contact Info

Location:
230 South Franklin Street
4th Floor - Marine View Center

Hours:
Monday through Friday
(except Holidays):
8 am to 4:30 pm
Applications received:
8 am to 4 pm

Mail:
155 S. Seward Street
Juneau, Alaska 99801
Tel: (907) 586-0770
Fax: (907) 586-3365

Inspection Hotline:
(907) 586-1703

Email:
Permits@ci.juneau.ak.us

Community Development Department

Welcome to the Community Development Enforcement Page

 

 

The Code Compliance division of Community Development Department enforces building, land use, and portions of the litter codes within the City and Borough of Juneau, arising from a variety of referrals or complaints.  These include, but are not limited to; community submissions, research and issues noted in the course of CDD Code Compliance investigations.

When an inspector is assigned a complaint, he/she conducts a site visit to verify violation(s) exists.  If violation(s) are discovered, the property owner is informed of the violation(s) and the appropriate action needed to abate the violation(s).

Community Development enforcement does not address "housekeeping" (poorly maintained yard) or "sloppy neighbor" (visually unattractive yard) issues.  Nor do we address public roadway violations, private property disputes, location of fence disputes or the issuance of domestic pet licenses

 

What is a Community Development Enforcement Violation?

• Junk in excess of 200 s.f., such as:
• Vehicles parked on the property that are untagged or have expired tags
• Junk and debris either scattered or piled on the property in a disorderly fashion (i.e. glass, paper, wood)
• Salvage furniture, household items and construction materials (i.e. tanks, drums, pipes, etc. strewn about the property)
• Inoperable and abandoned vehicles parked on the property
• Business operating in or on residential properties without approval or beyond the scope of home occupation as defined in the Land Use Code (i.e. auto restoration, repair and/or sales and small services)
• Use of single family dwelling as a multi family dwelling without permits
• Illegal signage (i.e. banners and streamers, sandwich boards, portable signs and blinking and wind-activated signs)
• Use of a Recreational Vehicle (R/V) as living units outside an R/V Park
• Construction without appropriate Building and Land Use Permits
• Unsafe buildings (CBJ does not handle complaints with respect to mold)
  

How do I file a Complaint?

• Call (907)586-0770 to be directed to the appropriate staff member
• Fax a detailed complaint to (907)586-3365
• E-mail a detailed complaint to Permits
• Stop in at the Permit Center at 230 South Franklin Street, Fourth Floor
  

What Happens When a Complaint is Filed?

Step 1 -  Initial complaint is received that clearly describes the nature and location of alleged violation(s).

Step 2 - The complaint is given to the appropriate inspector.

Step 3 -  The inspector conducts a site inspection and may need to research Community Development files prior to site visit.  If a violation is found, the inspector will contact the property owner and make them aware of the violation.  A Notice of Violation or Building Permt Reminder is issued.  If the owner responds, methods for compliance are discussed and agreed upon.

Step 4 - If the owner does not respond to the notice, a second site inspection is conducted, another notice is sent and/or a citation issued.

Step 5 - If the owner still does not respond, the inspector will make another site visit and may issue a second.

Step 6 - If the owner does not respond to the second citation, the inspector will then perform another site visit and may issue a third citation which will require a mandatory court appearance.

What's Taking so Long?

Please be aware that although you may have reported a violation, there are a number of reasons why nothing seems to be happening:

• Legal or administrative procedure i.e. appeals, standing trial, extensions, or time to comply
• The inability of the owner to comply with the request
• What you may think is a zoning violation is in fact not a violation or is an existing non-conforming use.
• If the violation re-occurs once a case is closed, a new complaint must be filed to open a new case.

Please be patient as we are working hard to resolve all cases.

Contacts for Other Types of Violations

Juneau Police Department	(907)586-0600
Abandoned Vehicles Litter Noise Complaints
Alaska Department of Environmental Conservation	(907)465-5350
Air Quallity (907) 465-5100 Cruise Ships Air Quality complaints (907) 465-5138 Water Quality (907) 465-5300 On-site Sewer - (907) 465-5306
Gastineau Humane Society	(907)789-0260
Animal Related Complaints
Enviromental Protection Agency	(907)586-7658
Asbestos